Terms of Service
By using jamsloud.com ("Site"), you agree to these Terms. If you don’t agree, please don’t use the Site.
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Services & Products
We offer guitar repair services and sell guitar-related products. Repair prices and product availability may change. All sales are final unless we say otherwise in our refund policy.
Payments
You pay for services and products upfront. We accept Visa, Mastercard, American Express, Discover and PayPal. Shipping fees apply where noted.
Our Content
Everything on the Site (text, images, etc.) belongs to us. Don’t copy or use it without permission.
Your Responsibility
You’re liable for any damage to guitars you send us if caused by improper shipping or use.
No Guarantees
We’re not responsible for delays, damages, or issues beyond our control.
Termination
We can refuse service or block you from the Site for any reason.
Law
These Terms follow Tennessee/USA laws. Disputes go to Dandridge, TN courts.
Changes
We can update these Terms anytime. Check back here for the latest.
Contact
Questions? Email us at jamsloud@gmail.com.
Return Policy
The item is sold as described and cannot be returned unless it arrives in a condition different from how it was described or photographed.
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General terms. Items must be returned in original as shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping cost unless the item was not received as described. Buyer receives a refund in their original payment method less any shipping charges.
Privacy Policy
This privacy notice discloses the privacy practices for (https://jamsloud.com). This privacy notice applies solely to information collected by this web site.
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or via email.